Shipping rates are based on the packed weight of each item, if you are ordering several items then the postage and packaging becomes cheaper per item (easier to send several items to same address than individual items) eg if your item's come to over £9.99 postage and packaging will be at a cheaper rate per item, If items come to more than £24.99 then postage and packaging become more cheaper per item than they were at £9.99 and up to £24.99, it works on a sliding scale and you will notice this scale as you place items in your basket.
Items are packaged to a very high standard then sent out within 48 hours excluding weekends or bank and festive holidays. Usually sent by Parcel force or Royal Mail. Most items are sent with royal mail 1st class but more bulky items may be sent with parcel force 48.
Please allow between 2 to 5 working days for your item's to arrive. If after that time and allowing for weekends and bank holidays etc e-mail sales@retailgifts.co.uk (or click on sales further down the page) so any problems can be sorted out promptly.
Unfortunately we are sorry to say that at the moment we only deliver to uk main land but in the very near future we are hoping to be sending items around the world.
For return policy please see terms
Problems e-mail Sales
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